FAQ

Frequently Asked Questions

Pricing will be published when we start our pre-launch event. Notification will be on this site and by email.

Anyone who orders from Cycleverse will receive updates on development and any changes to the expected shipping date. Additionally subscribe to our Facebook or X social media accounts for regular updates.

We are aiming for Apple phones and tablets four years old and newer. Exact models will be listed when we get closer to a release date and have tested on each device.

We are aiming for Android phones and tablets four years old and newer. Exact models will be listed when we get closer to a release date and have tested on each device.

If you have any concerns about the status of your order please contact us through the Contact form on this site and include your order number.

100% of the funds committed through our crowd funding campaign are allocated to development of the games therefore refunds will not be available.

Windows PC's will not be supported during the initial release.

For our initial release the games will only be in English. We do have plans to support other languages but cannot commit to a timeframe.

The games can be played off-line. To compete on-line and for features that require server access a subscription is required. The purchase of pedals includes the first year of on-line play.

For our initial release we will ship to Canada, U.S.A., U.K. and the E.U.

Each set of pedals has one account from which you can create 5 users. Users can play on any set of pedals. For example, users in a household with two bikes can switch between both bikes.